The whistleblower may submit a report through our various channels, such as Phone, Text Message, or via our 24/7 easy-to-use hotline reporting tools such as:
Available Channels
With our well-trained staff and high-quality analysis, we ensure the confidentiality and security of the whistleblower while making a report.
We provide our clients a secured and dedicated website for whistleblowers. All the reports are accessible by customers but Integrity Asia guarantees the anonymity of whistleblowers, under the following options:
- The whistleblower can be contacted for additional information and he/she does not place any restriction on the release of his/her contact information.
- The whistleblower can be contacted for additional information, but his/her name is kept confidential and is not shared with our client.
- The whistleblower chooses to remain anonymous and it is not necessary for him/her to fill out the contact information.
The whistleblower has the option to report a case via SMS, WhatsApp & Telegram to Canary® Whistleblowing System.
Our team will contact the whistleblower and write down his/her testimony on our Secured Website Form
Phoning in or sending messages are common ways that whistleblowers choose to report fraud and/or any illegal activity. Our hotline operators are trained and ready to receive incoming reports . All calls are recorded and linked to our Case Management System.
HOURS OF OPERATION:
Monday – Friday
8:30 – 18:00
Closed on national public holidays
Canary® Whistleblowing Hotline provides clients a postage mail channel. The whistleblower can send a mail to the address set on the Secured Website or on the Mobile App.
Our operators will process the case and will report it on the Secured Website.
Using the latest mobile technology, Canary® Whistleblowing has developed a mobile application on Android smartphone. The Application is synchronized to our Secured Website System and allows the whistleblower to make a report anytime as well as upload photos, videos or voice recordings.
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Whistleblowers can report a case via email 24hrs a day and 7 days a week. Through email technology, Canary® Whistleblowing Hotline has setup a range of features available to clients:
- Email autoresponder
- Email redirection service
- Alias email
- Push notifications
- etc…
An online chat system is also available for the whistleblower to accompany him in the process in case he needs help. Our operator are trained to face up on every kind of situation and to answer of any type of questions
HOURS OF OPERATION:
Monday – Friday
8:30 – 18:00
Closed on national public holidays
Our References
