{"id":13202,"date":"2023-04-05T08:25:15","date_gmt":"2023-04-05T08:25:15","guid":{"rendered":"https:\/\/canary.services.integrity-asia.com\/faq\/"},"modified":"2023-11-10T03:37:02","modified_gmt":"2023-11-10T03:37:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.canary-whistleblowing.com\/ms\/faq\/","title":{"rendered":"Soalan Yang Biasa Diajukan"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221;][vc_column width=&#8221;2\/3&#8243;]<div class=\"porto-toggles wpb_content_element  toggle-simple toggle-quaternary\">[vc_toggle title=&#8221;Apa itu sistem whistleblowing?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Sistem Whistleblowing adalah perkhidmatan yang membolehkan pekerja, pennguna, penyedia perkhidmatan atau orang awam untuk membuat aduan secara rahsia mengenai kelakuan tidak beretika atau menyalahi undang-undang dalam sesebuah organisasi.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Apakah kelebihan yang disediakan oleh hotline whistleblowing dari Sistem Whistleblowing Canary&#8221;]<\/p>\n<p style=\"text-align: justify;\">Hotline whistleblowing kami ditubuhkan untuk membolehkan aduan dibuat terus kepada badan kerajaan yang berkaitan mengenai pelbagai isu berkaitan penyalahgunaan kuasa, pelanggaran undang-undang dan kod tata-laku, rasuah, penyelewengan, gangguan, kecurian, pelanggaran keselamatan dan kesihatan, cover-ups and nepotism.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Siapa yang boleh menggunakan hotline?&#8221;]Hotline boleh digunakan oleh pekerja kami, penyedia perkhidmatan atau pelanggan kami.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Apa yang akan terjadi pada laporan tersebut?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Badan Kerajaan yang berkaitan akan meneliti laporan tersebut dan sebarang petanda yang menunjukkan salah laku akan di ambil tindakan yang bersesuaian.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Bagaimana anda menyimpan data peribadi saya?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Data anda akan dihapus dalam kes berikut:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Atas permintaan pelanggan Canary<\/li>\n<li style=\"text-align: justify;\">Pada akhir kontrak antara operator Canary dan pelanggan kami<\/li>\n<li style=\"text-align: justify;\">Atas permintaan pemberi maklumat sekiranya pemberi maklumat telah memberikan data peribadinya<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Adakah pemberi maklumat akan kekal rahsia?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Ya. Peraturan kerahsiaan yang tegas digunakan. Selain itu, sistem kami turut membenarkan laporan dibuat secara rahsia.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Adakah sebarang ganjaran bagi pemberi maklumat?&#8221;]Tidak. Tiada sebarang ganjaran akan diberikan untuk setiap isu yang dilaporkan.[\/vc_toggle][vc_toggle title=&#8221;Adakah pemberi dapat mengikuti laporan saya?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Ya. Pemberi maklumat mempunyai keistimewaan untuk membiat akaun dan menambah maklumat tambahan apabila diperlukan. Pemberi maklumat boleh berhubung dengan pasukan \u2018whistleblowing\u2019 melalui paparan antara muka.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Apakah saluran yang disediakan oleh Sistem Whistleblowing Canary?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Pemberi maklumat boleh menghantarkan laporan melalui tujuh saluran terkawan yang disediakan, iaitu boring online, pesanan mesej, panggilan telefon\/faks, kiriman surat, aplikasi mudah alih, e-mel, dan online chat.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Bagaimana keselamatan Sistem Whistleblowing Canary?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Server kami menggunakan sijil SSL sebagai protocol cryptograph untuk komunikasi yang selamat antara Sistem Whistleblowing Canary dan klien atau pemberi maklumat. Untuk menambah fungsi keselamatan, data anda akan di\u2019encrypted\u2019.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Bagaimana saya mendapatkan cadangan harga untuk Sistem Whistleblowing Canary?&#8221;]Untuk cadangan harga, sila hubungi kami melalui halaman hubungi kami.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Siapa yang mempunyai akses kepada maklumat yang dilaporkan ke pusat hubungan?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Maklumat akan dihantar kepada kakitangan yang dilantik oleh pelanggan kami sahaja. Sistem Whistleblowing Canary tidak akan menghantar sebarang maklumat kepada pihak lain diluar organisasi pelanggan kami tanpa kebenaran dari pelanggan kami.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Apakah kawasan liputan Sistem Whistleblowing Canary?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Pejabat kami terletak di Indonesia, Malaysia dan Thailand. Pada ketika ini kami hanya menyediakan perkhidmatan bagi kawasan Asia Tenggara.Walau bagaimanapun, ia tidak membataskan kemungkinan kami akan melayani lain-lain negara.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Apakah bahasa yang disediakan oleh Sistem Whistleblowing Canary?&#8221;]<\/p>\n<p style=\"text-align: justify;\">Pada ketika ini, kami beroperasi dalam empat bahasa: Bahasa Ingeris, Bahasa Indonesia, Bahasa Malaysia dan Bahasa Thailand. Walau bagaimanapun, ia tidak membataskan kami untuk melayani lain-lain bahasa.<\/p>\n<p>[\/vc_toggle]<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;text-md-start text-center mt-md-0 mt-4 pt-md-0 pt-3&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221;]<div class=\"porto-u-heading m-b-md text-center  wpb_custom_fe888a25bdc7606b0f18aee5b5b1ae11 porto-u-55ca8359258f9a412be7e73af65d2aac \" data-appear-animation=\"fadeInUp\" data-appear-animation-delay=\"100\"><div class=\"porto-u-main-heading\"><h2   style=\"margin-bottom: 15px;\">Adakah anda memerlukan lebih banyak maklumat?<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>[vc_btn title=&#8221;Hubungi Kami&#8221; color=&#8221;warning&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; skin=&#8221;quaternary&#8221; btn_fs=&#8221;14px&#8221; btn_fw=&#8221;600&#8243; btn_ls=&#8221;0px&#8221; animation_delay=&#8221;100&#8243; link=&#8221;url:%2Fms%2Fcontact%2F|title:Contact&#8221; btn_px=&#8221;2.35rem&#8221; btn_py=&#8221;1.25rem&#8221; animation_type=&#8221;fadeInUp&#8221; el_class=&#8221;mrgnmblbtn&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;140px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221;][vc_column width=&#8221;2\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;text-md-start text-center mt-md-0 mt-4 pt-md-0 pt-3&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221;][vc_btn title=&#8221;Hubungi Kami&#8221; color=&#8221;warning&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; skin=&#8221;quaternary&#8221; btn_fs=&#8221;14px&#8221; btn_fw=&#8221;600&#8243; btn_ls=&#8221;0px&#8221; animation_delay=&#8221;100&#8243; link=&#8221;url:%2Fms%2Fcontact%2F|title:Contact&#8221; btn_px=&#8221;2.35rem&#8221; btn_py=&#8221;1.25rem&#8221; animation_type=&#8221;fadeInUp&#8221; el_class=&#8221;mrgnmblbtn&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;140px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13202","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soalan Yang Biasa Diajukan - Canary Whistleblowing System<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.canary-whistleblowing.com\/ms\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soalan Yang Biasa Diajukan - Canary Whistleblowing System\" \/>\n<meta property=\"og:description\" content=\"[vc_row conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221;][vc_column width=&#8221;2\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; 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